Payment Policy

Welcome to Outhats! We want to ensure your shopping experience is secure, seamless, and transparent. Below are the billing terms and conditions governing transactions on our website: https://outhats.com/.

1. Accepted Methods of Payment

To provide a secure and flexible checkout experience, we accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover

  • Digital Wallets: PayPal

All payments must be made in full at the time of purchase. Your card or PayPal account will be authorized and charged immediately upon the confirmation of your order.

2. Payment Redirection

For your convenience and security, our payment processing is powered by PayPal. When you choose to pay via credit or debit card, you will be redirected to a secure PayPal payment page to complete your transaction. Please note that you do not necessarily need a PayPal account to pay with a credit or debit card; you may proceed as a guest through the PayPal gateway.

3. Pricing, Currency, and Taxes

  • All prices displayed on our website are in US Dollars (USD).

  • Tax Included: All displayed product prices are fully inclusive of sales tax and duties. Customers will not be charged any additional or hidden taxes at checkout or upon delivery.

  • No Hidden Fees: We do not charge any payment processing fees or hidden handling fees. The final total price shown at the checkout page includes only the product price and the applicable shipping fee. What you see at checkout is exactly what you pay.

4. Shipping Fees (Summary)

Shipping costs are calculated at checkout based on your order value and chosen shipping method:

  • Standard Shipping: FREE for orders over $89.00 USD; a flat rate of $9.99 USD applies to orders under $89.00 USD.

  • Express Shipping: $9.99 USD for orders over $89.00 USD; $15.99 USD for orders from $0.00 to $89.00 USD.

5. Payment Security & Privacy

Your payment security is our top priority.

  • We use industry-standard SSL (Secure Sockets Layer) encryption technology to protect your personal and payment details during transmission.

  • Your full credit card information is processed directly by our secure payment gateways. Outhats does not store, collect, or have access to your credit card details.

6. Order Cancellation and Fraud Prevention

  • If you wish to cancel an order, please contact us immediately at support@outhats.com before the order enters the handling phase (3-5 business days). Once an order has been processed or shipped, it cannot be canceled.

  • To protect our customers, all orders are subject to verification. We reserve the right to cancel any order that appears fraudulent, suspicious, or lacks valid verification details.

7. Contact Information

If you have any questions, concerns, or inquiries regarding our Billing Terms and Conditions, please feel free to reach out to our customer support team:

  • Website: https://outhats.com/

  • Email: support@outhats.com

  • Phone: +86 13242019890

  • Business Address: Room 1101, Tower D, Huanzhi Center, 3639 Longhua Avenue, Jingxin Community, Longhua Street, Longhua District, Shenzhen, Guangdong, China, 518109

  • Business Hours: Mon-Fri, 10:00 AM - 5:00 PM (HKT - Hong Kong Time)