Privacy Policy

Last Updated: May 26, 2026

This Privacy Policy describes how Outhats (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://outhats.com/.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.

  • Device Information: Examples of Personal Information collected include your web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

    • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our store.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Order Information: Examples of Personal Information collected include your name, billing address, shipping address, payment information (including credit card numbers, PayPal email, etc.), email address, and phone number.

    • Purpose of collection: To provide products to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and aligned with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    • Source of collection: Collected directly from you during checkout.

2. HOW DO WE SHARE YOUR PERSONAL INFORMATION?

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above.

  • Shopify: Our online store is hosted and powered by Shopify Inc. Shopify processes your personal information to power our e-commerce operations. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Gateways: To process your transactions securely, your payment details are transmitted encrypted to our trusted payment processors: PayPal, Visa, Mastercard, American Express, and Discover. Outhats does not store, see, or retain your complete credit card numbers.

  • Logistics Partners: We share your contact details, shipping address, and phone number with our international logistics carriers to facilitate delivery to our supported shipping destinations (United States, United Kingdom, Canada, Australia, Germany, and Mexico).

  • Compliance with Law: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

3. BEHAVIORAL ADVERTISING & TARGETING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We may utilize tools like Google Analytics or Meta Pixels to understand how our customers use the Site. You can opt out of targeted advertising by visiting the opt-out links provided by Google, Facebook, or Bing Ads directly.

4. YOUR RIGHTS UNDER GDPR & CCPA/CPRA

Depending on your geographic region, you possess specific legal rights regarding your Personal Information:

  • European Economic Area (EEA) and United Kingdom (UK) Residents (GDPR): If you are a resident of the EEA or UK, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our email below. Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States, via Shopify's secure legal frameworks.

     

  • California Residents (CCPA/CPRA): If you are a resident of California, you have the right to request access to the Personal Information we collect about you, to request deletion of your information, and the right to opt-out of the "sale" or "sharing" of your Personal Information. Outhats does not sell your personal data for monetary compensation.

5. COOKIES AND TRACKING TECHNOLOGIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the official business channels provided below:

  • Website: https://outhats.com/

  • Email: support@outhats.com

  • Phone: +86 13242019890

  • Business Address: Room 1101, Tower D, Huanzhi Center, 3639 Longhua Avenue, Jingxin Community, Longhua Street, Longhua District, Shenzhen, Guangdong, China, 518109

  • Business Hours: Mon-Fri, 10:00 AM - 5:00 PM (HKT - Hong Kong Time)